Bulwark is an autonomous AI employee that resolves customer tickets 24/7. No helpdesk migration. No chatbot widget. Plug it into your existing inbox and watch your backlog disappear.
Gmail, Outlook, shared mailbox, or your existing helpdesk. Bulwark meets you where you already are. No migration, no new tools to learn.
Product docs, FAQs, past conversations. Bulwark learns your product, your tone, your edge cases. It studies resolved tickets to get smarter daily.
Bulwark resolves routine tickets autonomously. When it hits something complex, it escalates with full context so your team resolves it in one touch.
| Standalone | SMB Pricing | Fully Autonomous | |
|---|---|---|---|
| Sierra | ✕ | ✕ | ✓ |
| Intercom Fin | ✕ | ✓ | ✕ |
| Zendesk AI | ✕ | ✕ | ✕ |
| Tidio Lyro | ✕ | ✓ | ✕ |
| Bulwark | ✓ | ✓ | ✓ |
Bulwark exists because every business deserves an always-on support employee. No enterprise contracts. No platform lock-in. Just resolved tickets.